Terms and Conditions race88 — Platform Usage Guidelines

Throughout this Terms and Conditions document, certain terms are used consistently to ensure clarity and avoid confusion. Understanding the following definitions is essential before proceeding:

• "race88" / "Platform" — refers to the race88.app website, the race88 mobile app, and all services provided by the operating company.
• "User" / "Member" — refers to any individual who has registered an account and is using race88 services.
• "Account" — refers to a user's personal profile registered with race88, including balance, transaction records, and game history.
• "Balance" — refers to the total funds available in a user's account at any given time, including cash and eligible bonus credits.
• "Bonus" — refers to any free credits, cashback, or promotional offers granted by race88 to eligible users.
• "Wagering Requirement" — refers to the minimum number of times the bonus value must be wagered before the user is eligible to make a withdrawal.
• "KYC" — abbreviation for Know Your Customer, referring to the user identity verification process required by race88 to ensure account security and regulatory compliance.
• "Transaction" — refers to any financial activity including deposits, withdrawals, and bonus credit transfers.

Any term not specifically defined herein shall be interpreted in accordance with reasonable context and standard practices in the online gaming industry.

To use race88 services, you must fully meet the following eligibility requirements. race88 reserves the right to decline or terminate any account found to be non-compliant with these requirements at any time:

• You must be at least 18 years of age and above at the date of registration. race88 does not permit underage users to use this platform under any circumstances.
• You must register using true, accurate, and up-to-date personal information. Registration using a false name, another person's phone number, or invalid identification documents is strictly prohibited.
• Each user is only permitted to own one (1) account only. Holding multiple accounts is a serious violation that may result in the permanent suspension of all associated accounts and forfeiture of all balances.
• You are solely responsible for ensuring that your use of the race88 platform is lawful under the regulations of your jurisdiction. race88 makes no guarantee that its services are legal in all jurisdictions.
• Employees, contractors, or immediate family members of race88 employees are not permitted to create accounts or use the platform for wagering purposes.

During registration, you are required to provide an active email address, a valid Malaysian mobile number, and a strong password. This information will be used for account verification, important communications, and account recovery if needed.

Race88 reserves the right to request users to complete a KYC process at any time, particularly when cumulative withdrawal amounts exceed a specified threshold. Failure to complete KYC within the stipulated period may result in withdrawals being placed on hold while the account is reviewed.

Race88 supports a variety of popular payment methods in Malaysia to make managing your funds easy. All transactions are processed through secure channels protected by 256-bit SSL encryption.

Deposit: The minimum deposit amount is RM20 for most payment methods. Deposits are processed instantly upon confirmation from the payment provider. race88 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.

Withdrawal: The minimum withdrawal amount is RM50. Withdrawal requests submitted before 10 PM Malaysia time are typically processed within 15 minutes to 2 hours. Requests received after that time will be processed the following day. race88 reserves the right to request supporting documents for withdrawals exceeding certain limits.

Withdrawal Limit: Daily withdrawal limits are set based on your membership tier in the race88 loyalty program. New members have a daily withdrawal limit of RM5,000, while VIP members enjoy higher limits. Further details on withdrawal limits by membership tier are available in your account section.

Race88 reserves the right to withhold withdrawals while an investigation is conducted if there are signs of suspicious activity, attempted fraud, or terms violations. In such cases, you will be contacted by our support team within 24 hours for further information.

Race88 offers a wide range of bonuses and promotions designed to add value to your gaming experience. However, each bonus is subject to specific terms and conditions that must be met before a withdrawal can be made.

Welcome Bonus: The welcome bonus is available to new race88 members making their first deposit. Bonus values and percentages are subject to change. Check the promotions page for the latest active offers.

Wagering Requirement: All bonuses received are subject to a minimum wagering requirement before their value can be converted into withdrawable cash. Wagering requirements are typically set between 20x and 35x depending on the bonus type. The exact wagering requirement will be stated in each bonus offer.

• Bonuses may only be used within the specified validity period. Expired bonuses will be automatically removed.
• Race88 reserves the right to cancel any bonus if a user is suspected of abusing promotions, using multiple accounts, or employing wagering strategies deemed to be system exploitation.
• Some games may contribute a different percentage towards bonus wagering requirements. Check the specific bonus terms for game contribution percentage details.
• Users may not transfer bonuses to other users under any circumstances.
• Promotional offers cannot be combined unless specifically stated in the relevant promotion's terms.

Race88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. race88's decision regarding any bonus dispute is final and binding.

All games available at race88 — including video slots, Live Casino, fish shooting games, and sports betting — use Random Number Generator (RNG) technology certified by independent international bodies. This ensures that every spin, round, or outcome is truly random and cannot be manipulated by any party.

Player Responsibility: You are fully responsible for understanding the rules of each game before you start playing. race88 provides RTP (Return to Player) information and game rules accessible directly from the game interface.

• Confirmed bets cannot be cancelled or modified.
• In the event of a technical disruption during a gaming session, race88 will use server records to determine the valid outcome. Server records are final.
• Any attempt to cheat, hack, or exploit bugs in the gaming software is strictly prohibited and may result in account closure and legal action.
• The use of automated software (bots), scripts, or third-party tools to play on behalf of a user is strictly prohibited.
• Race88 reserves the right to void winnings obtained through illegitimate means or system exploitation.

Sports Betting: For the Sports Betting section, displayed odds are subject to change until a bet is confirmed. Once a bet is confirmed and a ticket number is generated, the odds applied are those at the time of confirmation.

Account security at race88 is a shared responsibility between race88 and you as the user. While race88 employs advanced encryption and active threat detection systems, there are several important steps you must take to protect your account:

• Never share your account password with anyone, including race88 support staff. Our staff will never ask for your password.
• Use a strong, unique password that is not used for any other online account.
• Enable two-factor authentication (2FA) in your account settings for an extra layer of security.
• Always log out of your account after each session, especially when using a public or shared device.
• Contact race88 support immediately if you suspect your account has been accessed without authorisation.

Race88 is not liable for any losses arising from a user's negligence in safeguarding their login credentials. Any activity carried out through your account is considered to have been performed by you, unless you have reported your account as compromised to us.

Race88 reserves the right to suspend or close any user account for the following reasons without prior notice:

• Violation of any terms stated in this document.
• Fraud, falsification of information, or use of another person's identity.
• Money laundering activity or transactions suspected of being linked to illegal activities.
• Ownership and use of multiple accounts.
• Bonus abuse or exploitation of the promotions system.
• Attempts to hack, exploit bugs, or interfere with race88's systems.
• Conduct that is unlawful or threatens the safety of other users.

Voluntary Closure: If you wish to voluntarily close your account, contact the race88 support team via live chat or Telegram. Prior to closure, all valid balances (excluding bonus credits that have not met the wagering requirement) will be returned to you via your registered payment method.

Personal Exclusion Programme: race88 fully supports the self-exclusion programme for players who feel they need a break from gaming activities. Contact our support team for more information on this option.

Race88 provides this platform on an "as-is" basis. While we strive to ensure the platform remains stable and accessible at all times, race88 does not guarantee that the service will be free from interruptions or errors at all times.

Race88 is not liable for:

• Indirect, incidental, or consequential losses suffered by users as a result of using the platform.
• Service disruptions caused by third-party infrastructure failures, cyberattacks, or events beyond our control.
• Disputed betting results raised more than 30 days after the transaction date.
• Losses arising from a user's negligence in maintaining account security.

In any event, race88's maximum liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

Race88 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Changes will take effect immediately upon publication of the updated version on this website.

For material and significant changes, race88 will endeavour to notify users via their registered email or in-app notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the amended terms.

You are encouraged to review this Terms and Conditions page periodically to stay informed of the latest version. The "Updated" date at the top of this document indicates when the last revision was made.

If you have any questions, concerns, or require further clarification on any section of these Terms and Conditions, the race88 team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly from the race88 website or app. Average response time is under 2 minutes.
• Telegram: Contact our support agent via Telegram for further assistance.
• Email: [email protected] — for enquiries requiring documentation or more detailed investigation.

Race88's support team operates around the clock, 24 hours a day, 7 days a week, including public holidays. We are committed to responding to all enquiries promptly and professionally.